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To return a product at Seminole Store you'll need to request a Return Merchandise Authorization (RMA) number. This can be done directly online or by calling one of our customer service representatives.
Phone: 1-800-000-0000 - Monday - Friday: 9:00a.m. - 6p.m. ET
NO returns of any type will be accepted without an RMA.
We'll need the following information to authorize your return:
  • Customer name
  • Customer email
  • Invoice number
  • Item serial number(s)
  • Nature of the problem
In general, Seminole Store accepts returns on merchandise within 30 days.
However, Seminole Store reserves the right to authorize product returns beyond 30 days from the invoice date. Original shipping charges are not refunded on returned items.
Customers are responsible for all shipping charges back to Seminole Store on returned items, and Seminole Store will pay the shipping charges on the replacement or exchange item(s) going back.

All non-defective returns authorized by Seminole Store are subject to a 15% restocking fee and must be completed within 30 days of invoice.